This policy explains how we collect and use personal data from and about visitors to our website.
As we make changes to our website, we may need to update this policy. If we make any important changes that affect your rights and interests, we will make sure we bring this to your attention and explain what this means for you.
If you have any questions in relation to this policy or wish to exercise any of Your rights under data protection law, you should email email@example.com
This website is operated by Amdaris Group Limited (trading as Amdaris). We are a limited company registered in England and Wales under company number 10485133. We are registered as a controller in relation to personal data with the UK Information Commissioner’s Office under number ZA220379.
This policy is also issued on behalf of Amdaris S.R.L. (Moldova office) and Amdaris Romania S.R.L. (Romania office) and when we refer to we and us, we are referring to the relevant entity responsible for handling your personal data.
Personal data means any data that identifies or can be used to identify a person. It does not include data where the identity has been removed (anonymous data).
You may provide the following kinds of data to us:
We will use the personal data you provide to us, including your contact details, to respond to your enquiries and requests. By providing your personal data to us for these purposes, you will be treated as giving your consent to us using your data for these purposes.
We use data gathered using analytical tools to understand where traffic to our website comes from and how visitors use our website so that we can improve and optimise it. We do so based on our legitimate interests in the effective management of our website and promotion of our services (which we have concluded are not overridden by the impact on your privacy or other rights).
Personal data collected through our website is collected by Amdaris Group Limited. However Amdaris may need to share such data and other information with its offices in Moldova and Romania in other to respond to your enquiry.
Personal data collected through our website may also be shared with:
Many of the service providers that we use in connection with our website and the services provided through it are based outside the European Economic Area (EEA) which means that your personal data may be transferred outside the EEA, in particular, the USA. Whenever we transfer your personal data outside the EEA, we ensure that a similar degree of protection applies to your personal data in one or more of the following ways:
Both Google (in respect of its analytics tools) and HubSpot (in respect of it inbound marketing tools) have self-certified under the Privacy Shield framework.
We have entered into a contract with Amdaris S.R.L. (Moldova office) in a form that has been approved by the European Commission for the transfer of personal data between us.
We have put in place appropriate security measures (for example, access to our website us secured using ‘https’ technology) to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those within our organisation that have a need to access it. They will only process your personal data on our instructions and they are required to keep your personal data confidential.
We have put in place procedures to deal with any suspected personal data breach and will notify you and the Information Commissioner’s Office or any other relevant regulator where we are legally required to do so.
We will only keep your personal data for as long as necessary in connection with the purposes we collected it for and to comply with any legal, accounting or reporting requirements. To determine how long we keep your personal data for, we consider the amount, nature and sensitivity of the personal data, the purposes for which it was collected and the potential risk of harm from us continuing to keep it.
We will retain personal data relating to your enquiries with us for 12 months unless your organisation becomes a customer, in which case such enquiries will be retained for 25 months.
We will retain personal data relating to email marketing data (see Marketing) until you unsubscribe or your email address has become permanently unavailable.
We will retain the analytical data collected about your use of our website for a period of 25 months.
We may retain any data that does not identify you indefinitely.
Cookies are small text files that are stored on your device and contain a uniquely generated reference which is used to distinguish you from other individuals each time your visit our website. None of the cookies used on our website store data that can directly identify you.
You can read more information cookies and how they work at All About Cookies.org and information about how online advertising works at Your Online Choices (these are third party websites that do not control). [You can manage cookies by changing your Cookie preferences at any time].
The cookies used by our website fall into the following categories:
We are required to obtain your consent to all cookies except those that are strictly necessary. You will be asked to confirm your consent when you first visit our website.
Alternatively, you can clear cookies after you visit our website, use a tracking blocker such as Privacy Badger or, for the analytical cookies stored by Google, install the Google Analytics opt-out extension.
The specific cookies used by our website are as follows:
|_hstc||Targeting||2 years||This cookie is set by HubSpot to track visitors to our website and contains details of pages visited and the duration of visits.|
|_hssc||Targeting||30 minutes||This cookie is set by HubSpot to keep track of sessions and determine whether the number of visits by a user should be incremented.|
|_hssrc||Targeting||Session||This cookie is set by HubSpot to determine whether users have restarted their browser and created a new session.|
|hs-messages-is-open||Functionality||30 minutes||This cookie is set by HubSpot to determine whether the chat widget is open for future visits and to close the widget after 30 minutes of activity when it resets.|
|_cfduid||Strictly necessary||2 years||This cookie is set by the CloudFlare service to identify trusted web traffic.|
|messagesUtk||Functionality||2 years||This cookie set by HubSpot to enable us to recognise visitors that have used our chat widget and reload conversations when they next visit our website.|
|Hubspotutk||Functionality||10 years||This cookie is set by HubSpot to keep track of the identity of visitors to our website and is used when data is submitted to HubSpot through one of our contact forms.|
|Google Analytics||Analytical||2 years (_ga);
1 minute (_gat);
24 hours (_gid)
|This cookies are set by Google Analytics to identify and remember visitors to our website, referral sources, page views and session duration. For further information, see Google’s guidance on cookie usage.|
If you block or restrict cookies, you may not be able to use certain features of our website.
We use HubSpot to manage our email marketing campaigns. This tool is integrated with Google Analytics so that we can track whether you click any of the links contained in our emails. This helps us to understand what the recipients of our emails have found interesting and to personalise the content of emails that we may send to you in the future.
HubSpot also uses tiny invisible images called ‘pixels’ that are contained within emails to enable us to see:
We use this data to improve the format and quality of our email marketing campaigns.
You have the right to withdraw your consent to marketing at any time either by contacting us or clicking the unsubscribe link in any email.
You have a number of rights in relation to the personal data we hold about you. Some of these rights depend on certain conditions being met and you can read more about this on the ICO’s website.
The rights that you have are:
You will not have to pay any fee to exercise any of the above rights though we may charge a reasonable fee or refuse to comply with your request if any request is clearly unfounded or excessive. Where this is the case, we will let you know.
To protect the confidentiality of your personal data we may ask you to verify your identity before fulfilling any request in relation to your personal data.